Shipping Policy

A) Processing time
  • Orders are usually processed within 1–3 business days (excluding public holidays and peak sale periods).
 
B) Delivery (Australia)
  • Standard delivery estimate: [2–8 business days]
  • Express estimate: [1–4 business days]
(Delivery time varies by location and courier.)
 
C) Tracking
  • Tracking is provided where available. You’ll receive a tracking email once dispatched.
 
D) Address accuracy
  • Please ensure your address is correct. If a parcel is returned due to an incorrect address, re-delivery fees may apply.
 
E) Authority to leave
  • If you choose “Authority to Leave,” you accept responsibility once the courier confirms delivery.
 
F) Damaged parcels
  • If your order arrives damaged, email us within 48 hours with photos of the parcel/box and products so we can help quickly.
 
G) International shipping
  • If we ship internationally: delivery estimates vary; customers are responsible for local duties/taxes (if applicable).